Commercial Apprentice Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Trading different resorts, taking action based on performance, with passenger/margin targets to reach. Also have apprentice tasks to work towards.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes - learning more about the travel industry, learning how to use new IT systems, building on confidence, independence, teamwork, and communication skills. Also improving decision making and problem solving skills.

10/10

3. To what extent do you enjoy your programme?

I am really enjoying my role at TUI, my everyday job is amazing, all of my colleagues support me and I have improved and built on so many skills whilst working here.

10/10

4. How well organised/structured is your programme?

Great - I have designated hours each week and I can decide when to complete, there is a set plan of work to complete and I can do this in whichever order suits me, in the style of work I want to. I have regular catch ups with my apprentice coach.

10/10

5. How much support do you receive from your employer?

More than enough - everyone supports me to do my best, and help is always provided when needed. They believe in myself in my role and treat me as any other colleague.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have regular catch ups with my apprentice coach to go through work and next steps, and she always answers any questions I have super quickly!

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Doing the qualification alongside my role is great as it helps push me to do things I maybe wouldn't have thought of, such as working on projects, teamwork with others, building confidence to lead meetings, make suggestions to managers, etc.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We often have socials with our teams, such as after work, team lunches, and even mixing with other teams to meet new people.

10/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

As an apprentice I have felt massively supported to perform above and beyond in my role, and always pushed to do new things as they believe I am capable to do my role well. Everyone is more than willing to help me and they all want to see me succeed.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

It is an amazing company to work for, everyone is so welcoming and its like a family. There are many unique opportunities and ways to progress through your career with TUI, and doing an apprenticeship is a great way to learn whilst working, and see the benefits of your actions.