Customer Service Front Line Apprentice Review

My role at DHL involves answering phone calls from customers and tracking their parcels

I have learnt new skills which include how to track parcels for customers and how to transfer customers to the correct department

I enjoy my program as I haven't worked for a parcel company before.

The office is well organized as the last person that leaves the office in a neat manner.

I receive the best support that I can get from my employer.

I receive the best support that I can get from my training provider when working towards my qualification

My qualification helps me learn new stuff about the company that I work for and this helps me perform better in my role

At my work they offer colleagues to come together for Christmas party

Yes

As it is the top logistic company and it is a worldwide company

You would need to have great communication skills however if you don't then there are people at DHL that will help you learn