Acting Trading Manager Review

by B&Q

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am in an Acting up role as a trading manager, I manage the Décor department with 6 people on the team working for me. I prioritize handing out jobs to the team on department and making sure the department is running.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, the apprenticeship helped me to understand behaviours of people in store and helped me to build my confidence in certain areas.

    10/10
  • 3. To what extent do you enjoy your programme?

    • It was something I was excited about and looked forward.

    10/10
  • 4. How well organised/structured is your programme?

    • I enjoyed the tasks on the dashboard and projects I had to do.

    10/10
  • 5. How much support do you receive from your employer?

    • My manager arranged time for me to come off the shop floor to do my learning.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I asked him to come and give me face to face sessions which I found more helpful.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has helped me to deal with situations better.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I am currently on the I Will Elevate programme in the store.

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • I enjoyed the programme so much that I want to do another one.

  • 10. What tips or advice would you give to others applying to B&Q?

    • It will make a difference in the future.

Details

Level 3 Apprenticeship

Customer Service

Nelson, Lancashire

January 2024

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