Customer Advisor Review

by B&Q

Best Apprenticeship Employer

Rating

5.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers, standards

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt a lot of things

    6/10
  • 3. To what extent do you enjoy your programme?

    • Its a little boring at times but its okay

    6/10
  • 4. How well organised/structured is your programme?

    • Very well

    6/10
  • 5. How much support do you receive from your employer?

    • 5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 1/10
  • 9a. Would you recommend B&Q to a friend?

    • No

  • 9b. Why?

    • Under staffed

  • 10. What tips or advice would you give to others applying to B&Q?

    • Be prepared to have a lot to do and not much support

Details

Level 2 Apprenticeship

Customer Service

Bury, Greater Manchester

January 2024

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