Border Force Assistant Officer Review

by Home Office

Rating

7.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

due to the nature of my job role i am unable to set out what i done on a daily basis. other than this i was customer based.

10/10

2. Have you learnt any new skills or developed existing skills?

I have worked for the past 12 years so I found I didn't develop new skills. This was cause the topics I was learning I personal experiences from. I would say I developed my knowledge in those areas.

5/10

3. To what extent do you enjoy your programme?

I personally didn't enjoy my programme, my job was a busy role so I found myself getting set more work to do on top of the work load that had already been set - I felt pressure as I struggled to keep on top of it.

4/10

4. How well organised/structured is your programme?

At the start of the apprenticeship it wasn't organised well, we were due to start the apprenticeship when we started work and we started 4 months later, had no communication throughout this time period as to why.

6/10

5. How much support do you receive from your employer?

My line manager was very supportive when it came to the apprenticeship whether it was organising days for me to shadow to count towards my off the job hours or when I needed advice.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I found my coach was very supportive

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

As I have gained more knowledge in some areas I have personal experience in I feel that this would help me perform better.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes

9/10

9a. Would you recommend Home Office to a friend?

Yes

9b. Why?

Because I really enjoy my job

10. What tips or advice would you give to others applying to Home Office?

Be open minded, Do your best, Always ask for advice/help when needed, Be persistent