Business support Review

Providing Customer service, managing reception and performing admin tasks.

I gained confidence and gained skills like talking to people, also I learned how to perform admin duties such as inputting data on a cirm system

I thoroughly enjoyed my experience with this apprenticeship and in my role

The programme is very well organised, set out into to easy to understand and informative modules.

I received a lot of support from my line manager and apprentice coach

I get a lot of support from my training provide . My coach is always available to talk and we have constant reviews and practice sessions for the EPA

A lot. Customer service is a very sought after and valuable skill for any position

n/a

Yes

Excellent leave entitlement and pension. Staff are very friendly and willing to help, all round its been a very positive experience

Recognise that interviews are performed different in the council then in most other private sector jobs