Team Leader Review

Oversee a team of care staff, work with resident ensuring their needs are met, do allocations for shifts, change residents wound dressings, organise medications and chasing or ordering them or administer these to the residents. Ensuring residents attend their appointments. Liaise with outside professionals when needed such as pharmacy, go, hospital, care home support and more. Do show around a to potential clients when required. Support other departments within the home, attended to emergencies promptly, do some supervisions for care staff. Help train care staff and help them to progress, support the management team and aid in updating wound plans, care assessments and care plans.

Yes, I have learnt about doing safeguarding and cqc notifications within work and developed knowledge on these areas during my course, I have learnt during my course about different theories and also different communication styles

I really enjoy my course and the knowledge it gives me whether this is refreshing my knowledge I had already or exploding knowledge further

My tutor ------ is amazing support and makes organising and structure really easy to follow. The main system the company use called Bud isn’t as easy to follow and at times doesn’t upload the full requirements for each unit which Heather helps rectify by sending my the course handbook. She is also always at the end of the phone should I need anything.

My managers within the home are very supportive, they are always willing to help and they are always happy to show me new things or talk me through new areas. They are always available to support inside and outside of office 8-4 hours when we need them if it can’t wait.

My tutor ----- is incredible, she is friendly which makes it easy to discuss things with her and she’s at the end of the phone when needed. She has been a great support during my course so far and I am very lucky to have her as my tutor

I feel is helps me greatly. I feel I have grown within my role and feel more confident. Being one of the younger team leaders within the work place I often get looked down on despite my experience and this course have been a great confidence boost

Yes we every so often all meet for drinks or we will get pizza within work during lunch break. There are parties to celebrate Christmas and we celebrate certain years of service to the company also. Should we want to arrange a team building exercise I feel that we could go to our manager to arrange this

Yes

Because it’s a great company to work for with great values, the wages are competitive and you have various perks such as extra on weekends, all bank holidays and also extra if you get trained on medication. They are happy to help you grow and progress and will support you through further education.

Be your true authentic self, tell us your good qualities and areas you wish to work on and have support with. Be open to challenging yourself and most of all be kind, caring and friendly. We are a close knit team but we always welcome new people with open arms