Rating

6.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As a receptionist, my role is to provide administrative support and ensure the smooth operation of the front desk and reception area. On a day-to-day basis, I greet and welcome visitors, answer phone calls, and respond to emails and inquiries. I schedule appointments, manage calendars, and maintain records and files. Additionally, I assist with various administrative tasks, such as organizing meetings, handling correspondence, and coordinating office supplies.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Working as a receptionist has allowed me to learn and develop new skills, as well as enhance existing ones. I have improved my communication and interpersonal skills through daily interactions with clients and colleagues. I have become proficient in using various office software and tools to efficiently manage administrative tasks. Moreover, I have learned to prioritize tasks, multitask effectively, and maintain a professional and welcoming demeanor in a fast-paced environment.

    7/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my program as a receptionist to a great extent. The role allows me to engage with different people and be the first point of contact for visitors and callers. I find satisfaction in providing excellent customer service, helping others, and being the face of the company. The program offers a diverse range of tasks and responsibilities, making each day unique and interesting.

    7/10

  • 4. How well organised/structured is your programme?
  • The program I am part of as a receptionist is well-organized and structured. The company has clear guidelines and procedures in place for reception duties, ensuring consistency and professionalism. I have received comprehensive training on the company's policies and procedures, as well as on the use of relevant software and tools. The program also includes regular performance evaluations and opportunities for feedback and improvement.

    6/10

  • 5. How much support do you receive from your employer?
  • I receive significant support from my employer as a receptionist. The company values the role of receptionists and recognizes the importance of their contributions to the organization. I have access to resources and support to effectively perform my duties. My employer provides training opportunities to enhance my skills and keep up with industry standards. Additionally, they foster a positive work environment and encourage open communication and collaboration.

    6/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • When it comes to support from my training provider, they have been instrumental in my development as a receptionist. They offer specialized training programs tailored to receptionist roles, covering topics such as customer service, communication skills, and office administration. The training provider assigns experienced trainers who provide guidance, mentorship, and feedback throughout the qualification process. Their expertise and knowledge have been valuable in shaping my receptionist skills.

    5/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification through the training provider has helped me perform better in my role as a receptionist. It has provided me with a comprehensive understanding of receptionist responsibilities, customer service techniques, and office management principles. Having a recognized qualification in receptionist skills has increased my confidence, professionalism, and ability to handle various tasks effectively.

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • At my workplace, there are opportunities for extra-curricular activities and involvement. The company organizes social events, team-building activities, and professional networking events. These activities promote a positive work culture, encourage team bonding, and provide opportunities for personal and professional growth. Engaging in these activities allows me to connect with colleagues from different departments and foster a sense of community within the organization.

    6/10

  • 9a. Would you recommend stearn electric co ltd to a friend?
  • Yes


  • 9b. Why?
  • I would highly recommend the company to a friend. The company values its employees, provides a supportive work environment, and offers opportunities for growth and development. As a receptionist, I feel valued and appreciated for my contributions, and I believe the company provides a solid foundation for a successful career in administration.


  • 10. What tips or advice would you give to others applying to stearn electric co ltd?
  • highlight your excellent communication skills, professionalism, and ability to handle multitasking in a fast-paced environment. Emphasize your customer service experience and problem-solving abilities. Showcase your knowledge of office software and tools, as well as your organizational and administrative skills. Additionally, demonstrate your friendly and welcoming demeanor, as receptionists are often the first impression of the company. Good luck with your application!


Details

Level 2 Apprenticeship

Hospitality Management

Newbury, Berkshire

June 2023


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