Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As a Technician at HP Inc, my role involves diagnosing, repairing, and maintaining various computer systems and hardware components. On a day-to-day basis, I troubleshoot issues, perform system upgrades, conduct hardware and software installations, and ensure the proper functioning of computer systems and peripherals.I also make sure that I succeed in my job

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Working as a Technician at HP Inc has allowed me to learn and develop new skills while also enhancing existing ones. I have gained expertise in computer hardware troubleshooting, software installations, network configurations, and system diagnostics. Additionally, I have honed my problem-solving, technical, and customer service skills, enabling me to effectively address technical issues and provide exceptional support to customers.

    10/10

  • 3. To what extent do you enjoy your programme?
  • It is exciting and satisfying to work for a famous technology firm that prioritises quality, innovation, and customer happiness. I gain a lot of satisfaction and professional development from having the chance to work with cutting-edge technology, help customers with their technical issues, and contribute to HP Inc's product success.

    10/10

  • 4. How well organised/structured is your programme?
  • The business processes at HP Inc. are structured and well-organized. In order for technicians to complete their jobs effectively, the organisation employs industry best practises and offers thorough instructions and resources. For the sake of guaranteeing consistency and the quality of the services offered, there are standardised methods for troubleshooting, repair, and maintenance.

    10/10

  • 5. How much support do you receive from your employer?
  • The company provides a lot of support for the technicians at HP Inc. The organisation recognises the importance of its technicians' professional growth and gives them access to resources, training courses, and certifications to advance their technical expertise. Additionally, technicians have access to a network of knowledgeable experts and technical support groups that may offer advice and assistance as required

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • With regard to technical advice and professional advancement, HP Inc. offers a lot of help to technicians. The organisation may provide opportunity to learn about cutting-edge technology and product lines as well as specialised training courses, workshops, and other learning opportunities. The latest technological developments in the field are kept up to date, and technicians are encouraged to do so.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The qualification and experience obtained through roles as a Technician at HP Inc greatly help in performing better in the role. HP Inc recognizes the contributions of technicians in providing excellent technical support, ensuring customer satisfaction, and maintaining the high standards of HP Inc's products. Technicians gain valuable experience in troubleshooting complex issues, working with diverse computer systems, and delivering efficient and reliable solutions.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • To keep employees interested, HP Inc. provides a variety of extracurricular activities. Events for creating teams, workshops for career development, and networking opportunities are a few examples. These initiatives foster a supportive workplace environment, employee involvement, and individual advancement within the company.S uch activties are well planned in advance

    10/10

  • 9a. Would you recommend HP Inc to a friend?
  • Yes


  • 9b. Why?
  • To anyone thinking about a career as a Technician, I'd heartily suggest HP Inc as an employment. A friendly work environment, opportunity for career progress, and challenging, fulfilling work are all provided by the organisation. When it comes to the success of their cutting-edge technology solutions, HP Inc. prioritises the technical knowledge of its specialists and offers a platform for this to happen.


  • 10. What tips or advice would you give to others applying to HP Inc?
  • emphasise your expertise in computer hardware troubleshooting, software installations, and customer assistance while submitting a technician application to HP Inc. Demonstrate your capacity to operate productively in a hectic setting, deal with technological difficulties, and offer first-rate customer service. Stress your familiarity with HP products and dedication to providing top-notch technical solutions.


Details

Degree Apprenticeship

Information Technology

London Apprentice

June 2023


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