End user services Review

by Pearson plc

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Helping users who may be experiencing software or hardware issues.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I've learned multiple systems great for my CV.

    10/10
  • 3. To what extent do you enjoy your programme?

    • The apprenticeship is fairly good, the workplace is great.

    9/10
  • 4. How well organised/structured is your programme?

    • I'm not the most enthusiastic about the video learning but it does cover alot.

    7/10
  • 5. How much support do you receive from your employer?

    • Plenty, my manager is great

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I get plenty from JustIT

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It gets me a foot through the door, making it easier to maintain and look for new opportunities

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes

    10/10
  • 9a. Would you recommend Pearson plc to a friend?

    • Yes

  • 9b. Why?

    • It's got great people but can be easily stressful with all the restructures.

  • 10. What tips or advice would you give to others applying to Pearson plc?

    • Be yourself. Don't attempt to be a office drone, stand out and you'll go far.

Details

Level 2 Apprenticeship

Information Technology

Hellaby

May 2023

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