Deputy Manager Review

by B&Q

Best Apprenticeship Employer

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Day to day general running of shop from a senior management point of view- operationally running front and back of house (tills and delivery)

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Time management skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy doing the course but it is hard to work around being at work and also doing the apprenticeship

    9/10
  • 4. How well organised/structured is your programme?

    • I find this is an area for improvement as I find the communication through emails could be better articulated. I often find I cant source all of the information I need in just one place

    5/10
  • 5. How much support do you receive from your employer?

    • I need support with having time to complete as I have a busy job with lots of expectations and deadlines seem to come around fast

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The frequent calls are great, I just feel that the online guidance could be clearer with set objectives to refer back to

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Lots of new management development techniques to learn and develop

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Charity events

    9/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • Its a great place to work where the company want to support learning and development

  • 10. What tips or advice would you give to others applying to B&Q?

    • Be open to new opportunities

Details

Higher Level Apprenticeship

Customer Service

Worksop

May 2023

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