Field Technician Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Within my daily role I attend customer/business calls to install our services or help find and fix faults which may have occurred after installation

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt a wide variety of skills which I did not previously have.

10/10

3. To what extent do you enjoy your programme?

The programme has been very supporting and helpful.

10/10

4. How well organised/structured is your programme?

The programme is structured very well, it gives the right amount of training needed per step.

10/10

5. How much support do you receive from your employer?

Virgin Media are fantastic in the support I have had

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The support from my provider is excellent and the feedback is timely.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I would say the Health and Safety training has helped allot.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, we have the option to do extra activities outside of our original work.

10/10

9a. Would you recommend Virgin Media O2 to a friend?

Yes

9b. Why?

As a new start to Virgin, and working in many previous jobs, this has been the greatest support and help I have received, allowing me to excel in my job role.

10. What tips or advice would you give to others applying to Virgin Media O2?

Be yourself, thats what they look for.