Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is within BT 2nd Line Mobile operations where I work for a team called Corporate Solution whom are responsible for a product called DVPN. In my day to day role I work with both internal and external customers to deliver the DVPN product for BT.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • When I started my apprenticeship I had no previous IT experience and very little knowledge. Now I am responsible for delivering my own projects and dealing with customers direct as well as looking to constantly develop my knowledge base by getting different recognised IT qualifications.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have thoroughly enjoyed my apprenticeship with BT and I am now looking to transition from an apprentice to a full time employee in the coming months.

    9/10

  • 4. How well organised/structured is your programme?
  • Overall the apprenticeship has been very well organised, however I have had some issues with my exam dates near the end of my apprenticeship but this is down to a third party being unable to fit my exams time in the agreed SLA.

    7/10

  • 5. How much support do you receive from your employer?
  • My support from BT has been excellent and has allowed me to develop my IT knowledge to where it is today.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My Apprentice mentor from my training provider is very quick to respond to and support I need and has done an excellent job in helping me get to the latter stages of my apprenticeship.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification has been essential to me performing better in my role as through my qualification I have learned a lot of key information that is essential to my development

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes there are a lot of different extra-curricular activities that BT offer, I personally take part in 6 a side football with my colleagues every Tuesday lunch.

    10/10

  • 9a. Would you recommend BT to a friend?
  • Yes


  • 9b. Why?
  • BT are an Excellent Employer who truly value every colleague.


  • 10. What tips or advice would you give to others applying to BT?
  • Just be yourself and always strive to learn more.


Details

Higher Level Apprenticeship

Information Technology

Bristol

May 2023


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