Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My day-to-day role is me getting used to the workings of working in this TUI store and how to help out the customers.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed my people and computer skills.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I do really enjoy my programme as I have lots of people to help me if I am stuck.

    9/10

  • 4. How well organised/structured is your programme?
  • My programme feels very structured. I know what to do and when to do it.

    8/10

  • 5. How much support do you receive from your employer?
  • I feel very supported by my employer, Whenever I feel stuck or unsure, they always help me out.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • When working towards my qualifications, I feel very supported by my employer. They are always asking how I am getting on and if I need any help with it.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification training helps me perform better as I gain more confidence when dealing with customers after my training as I feel like I have more knowledge that I can tell them.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • So far, I have not got involved in any extra-curricular activities but I am scheduled in for a couple with my team.

    8/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • They are very supportive when you are getting started and make you feel very welcome.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • Just go in with the mindset of being willing to learn.


Details

Level 2 Apprenticeship

Customer Service

Clydebank

April 2023


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