Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Supervisors are the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. It isn’t an average retail role and it is much more than just a store job. We serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I previously worked in a B2B environment so I have learnt general retail skills and now developing retail management skills through my Level 4 apprenticeship.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Love the programme and learning new skills, I always try to learn something new everyday and this programme provides all the opportunities!

    10/10

  • 4. How well organised/structured is your programme?
  • Programme organisation and structure is excellent. The challenge is trying to balance the working and the learning!

    10/10

  • 5. How much support do you receive from your employer?
  • I am given 10% of my contracted hours to work on my apprenticeship, so I feel very supported.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I can contact my tutor anytime via email and arrange telephone call/Google Meet if needed. We also have weekly drop in sessions where we can receive assistance as required.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Because I am new to retail, the training programme has enabled me to understand how to modify my existing transferable skill set.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have numerous Trade Partner events in store which help to expand on existing knowledge and meet the professional representatives along with our own trade customers.

    9/10

  • 9a. Would you recommend Travis Perkins Plc to a friend?
  • Yes


  • 9b. Why?
  • A very inclusive and enlightened employer that offer career progression opportunities to all. I am 60+ and was still able to embark on this apprenticeship!


  • 10. What tips or advice would you give to others applying to Travis Perkins Plc?
  • Be prepared to be flexible with regards to working hours and take advantage of the numerous opportunities for career progression.


Details

Higher Level Apprenticeship

Customer Service

Skegness, UK

April 2023


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