customer service advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • answering calls to customers and adding assistance to their booking

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • developed existing skills?

    10/10
  • 3. To what extent do you enjoy your programme?

    • like learning

    10/10
  • 4. How well organised/structured is your programme?

    • very well

    10/10
  • 5. How much support do you receive from your employer?

    • only time to do my work

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • alot

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it helps alot

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • not sure

    10/10
  • 9a. Would you recommend TUI UK & Ireland to a friend?

    • Yes

  • 9b. Why?

    • great place to work

  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?

    • try everything

Details

Level 2 Apprenticeship

Logistics and Operations

Swansea / Abertawe

March 2023

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