Business Support Assistant Review

Item: Business Support Assistant at WTW
Rating: 9.8
Author: Anonymous

by WTW

Best Apprenticeship Employer

Rating

9.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a business support assistant at WTW, my responsibilities include placing insurance through our fund protect facility. Where I interact frequently with insurers and colleagues on more complex renewals where I feel I need some assistance.

9/10

2. Have you learnt any new skills or developed existing skills?

I came into my role with no experience in or knowledge about the insurance industry, since joining I have learned how to conduct myself professionally when meeting with insurers. I have also developed my email writing skills.

10/10

3. To what extent do you enjoy your programme?

I enjoy my programme very much, I have met many talented individuals who have helped me when I have been unsure on what to do. My fellow apprentices have also been very welcoming and easy to approach should I have a question about the programme

10/10

4. How well organised/structured is your programme?

My programme is very well organised with clear and frequent communication surrounding the education part of the programme, my colleagues have been very supportive.

10/10

5. How much support do you receive from your employer?

I have received excellent support from my employer, they have provided guidance whenever I have a query or am unsure about the programme.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have received plenty of support from my training provider including: online revision methods, official text books and face to face and online lessons.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It provides me with a better insight into the insurance industry helping me understand certain language used in and around the office I previously would not have understood.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have many extra curricular activities, which include networking events, sports teams and lunch and learns.

9/10

9a. Would you recommend WTW to a friend?

Yes

9b. Why?

As they provide a great gateway into the insurance industry

10. What tips or advice would you give to others applying to WTW?

Do some research into the company and train high morale standards