Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • 9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy this programme very much as I have always wanted to work in travel and this programme has allowed me to start off in a good place.

    9/10

  • 4. How well organised/structured is your programme?
  • It is very well organised, everything is easy access, laid out so I understand and explained when need be.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive a lot of support from my shop manager, all my colleagues, my apprenticeship coach and the regional manager! The support network is amazing.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My apprentice coach is great at talking me through things and explaining things so that I understand clearly and can use to my advantage.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It helps me to perform better as I can know what to say, do and know to exceed in my job and make sure everything is done the way it should be and to a high standard.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are sometimes events e.g hotel brand training, Disney events etc that take place.

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • They are an amazing company who care about their staff and customers. The support network from colleagues is amazing and from day 1 you feel part of a very tight team. Everyone is so friendly which makes me enjoy the job even more.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • 100% go for it! You will not regret it. They are the best company to work for in the travel retail industry.


Details

Level 3 Apprenticeship

Customer Service

Glasgow

March 2023


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