Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Serving customers, booking holidays, taking payments.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes, how to take payments, more confident with answering customers questions.

    10/10

  • 3. To what extent do you enjoy your programme?
  • 10/10

  • 4. How well organised/structured is your programme?
  • It is very organised with the calls with my coach and discussing my targets aswell as learning how and what the job intells.

    10/10

  • 5. How much support do you receive from your employer?
  • Alot

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Alot already received times i can talk to her and she will always answer them if i ever need any help

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Very well

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Facebook. Team nights

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • You learn a lot about what the job intel's and what you are required to do a swell as acquire the qualification at the end of it.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • There is alot more than you originally think in this job role but it is good to do.


Details

Level 2 Apprenticeship

Customer Service

King William St, Blackburn BB1 7DP, UK

March 2023


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