Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Supporting our showrooms teams with the end-to-end coordination, help and advice needed to fulfil customers project needs which in turn maximises sales and profit.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Communication skills, team working, problem solving, working with customers and attention to detail

    10/10

  • 3. To what extent do you enjoy your programme?
  • Found the programme interesting and enlightening. Enjoyed it a lot

    10/10

  • 4. How well organised/structured is your programme?
  • Very well, clear understanding of what was expected and what I could get from the experience

    10/10

  • 5. How much support do you receive from your employer?
  • Support was outstanding. They understood when I needed time to complete work and gave advice when needed

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider was extremely supportive. Always happy to help/give advice and to encourage me

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The qualification has given me new skills that aid in my day to day role

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes

    10/10

  • 9a. Would you recommend B&Q to a friend?
  • Yes


  • 9b. Why?
  • As a workplace it is somewhere enjoyable to work with good prospects and the leadership team are supportive and are always happy to help with day to day things and also with individual development


  • 10. What tips or advice would you give to others applying to B&Q?
  • It is a great place to work. Be open to apprenticeships and other training programmes


Details

Level 2 Apprenticeship

Customer Service

Newport / Casnewydd

March 2023


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