Operations Specialist Review

My role oversees the apprenticeship programmes within the head office function. I work with the training providers and business leads to enrol colleagues on apprenticeships and support them for the duration of the scheme. I also support careers and apprenticeship fairs and manage an internal coach who delivers management and admin apprenticeships

I have learnt new skills around marketing and how to plan marketing campaigns to ensure that the needs are met. I am currently learning skills around finance and looking at profit and loss statements and working out how to manage financial reports. I have also development my skills on wellbeing and a better understanding of how our organisation can support colleagues.

I am really enjoying the programme, I am learning new skills and I am able to find opportunities at work to be able to put what I am learning into practice. It is giving me the opportunity to learn skills that I would not necessarily learn in my current role

My course is well structured, we study 2 modules a semester and have 2 assignments per module. I know the topics in advanced and have access to the information on the learning platform to be able to review the material before and after the sessions. We also have plenty of time to complete the assignments.

I have a lot of support from my employer, I have my off the job time every week and I have had support in identifying learning opportunities and other areas of the business are helping where there may be a difficulty in putting into practice what I am learning or if I need advice on a topic.

I have regular calls with my learning advisor where we review my progress. I attend lectures every other week and the lecturers respond quickly to any questions or concerns. They are really supportive during the sessions and ensure that we are understanding the subject matter and also allow us time to reflect on what we have learnt.

I feel that I am developing as a more rounded manager, prior to the programme I focussed on the management of people but this qualification is allowing me to experience different management opportunities such as project management and marketing management, I feel this will allow me to be more involved in activities outside my role.

I take part in networking events that are run within our business and I also take part in careers events and social mobility events within head office. Apprentices are encouraged to be involved in extra curricular activities and we have a channel where we can network and support each other and to support new colleagues to the business.

Yes

There is a real focus on the individuals here, wellbeing is a high priority for the business and I feel that I am a valued colleague. TUI are keen to support and develop individuals and there is plenty of opportunity to progress your career here and develop new skills and qualifications

Research TUI and the role (if possible) before applying to make sure you feel this is the right company for you. If it is bring your individualism and personality to your interview and do not be afraid to show your true self! Also be able to demonstrate your passion for the organisation and the role that you are applying for.