Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • customer based interactions including enquiries and transactions. Responsibilities of opening up the store/closing the store. Targets with sales sometimes occasionally.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes communication skills definitely and working within a team.

    10/10

  • 3. To what extent do you enjoy your programme?
  • i LOVE MY JOB

    10/10

  • 4. How well organised/structured is your programme?
  • very well compared to previous employers ive worked for.

    10/10

  • 5. How much support do you receive from your employer?
  • Alot, if i need support they help me.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • not much at all to be honest

    2/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • definitely helps alot buyt most of my stuff i learnt from the job itself

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • just yammer which is bascially a mini facebook for internal employees

    10/10

  • 9a. Would you recommend B&Q to a friend?
  • Yes


  • 9b. Why?
  • Good people to work around.


  • 10. What tips or advice would you give to others applying to B&Q?
  • Just be you


Details

Level 2 Apprenticeship

Customer Service

Keighley

February 2023


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