• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • No two days are the same- Surveying kitchens/bathrooms conducting presentations around the design main contact for the customer liaising with internal colleagues/external suppliers/installers manage customer expectations keeping up to date with product knowledge know correct building regs/legislation to create suitable designs


  • 2. Have you learnt any new skills or developed existing skills?
  • lots of interpersonal skills built on over the course..developed CAD skills, communication skills and gained better understanding of the market Im in.


  • 3. To what extent do you enjoy your programme?
  • The entire course was delivered remotely due to Covid..Enjoyed some modules more than others, some modules lacked clear communication alot of times myself and other apprentices were confused and asking eachother for help, my our coach left right before our end point assessment which meant I wasnt invited to join the end point assessment webinar which made my assessment really stressful..I was also told Id be entered into my assessment and be in role by October yet I didnt actually do it until March the following year meaning I had to go back through my exam prep. Very stressful business when youre already working 12 hour days just doing my day job.


  • 4. How well organised/structured is your programme?
  • Quite poorly structured, I felt some of the modules should have been done in a different order to make the learning more fluent. The guidance given for the tasks were difficult to understand with typos/bad grammar. When asking for help my coach would just email us a further explanation which usually only confused us learners more. I wasnt told that I had to study for my maths fucntional skills level 2 qualification for 6 months meanign I had to cram everything in and hope I passed the exam. Very stressful


  • 5. How much support do you receive from your employer?
  • I relied on my in branch colleagues quite lot for support-line managers and other Design Consultants around the region.


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I wasnt told I needed to start my maths revision for 6 months and then was sent a mock exam with an exam booked and was pressured to complete it on that day by my coach even though I werent ready.. luckily I passed, again very stressful.


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It helps me by giving me the confidence to show my learning through my works and gave me the extra 6 months to cement what Ive been learning and put into practise.


  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • N/A


  • 9a. Would you recommend Travis Perkins Plc to a friend?
  • No

  • 9b. Why?
  • The course needs serious work, its not fair on honest learners.

  • 10. What tips or advice would you give to others applying to Travis Perkins Plc?
  • Network whilst on the course as much as possible that way youll have people you can go to if needed.


Apprenticeship - Advanced Level (Level 3)

Creative & Design, Business & Administration


May 2022

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