Product Quality Executive Review

Monitoring quality and service issues impacting the customer experience throughout their holidays meeting all their needs and expectations. Analysing customer feedback and hotel performance Finding solutions to challenges by proposing corrective actions boosting business performance.

Yes both. Many new skills and current skills boosted to next levels. I had the opportunity to apply the learning from the course to the role.

I enjoyed the programme very much.

There is room for improvement regarding time management & helping students to balance better work / learning. The programme is challenging and very full on but overall was good organised and we know in advance what needed to be done

The employer was very supportive. However, sometimes I feel they did not fully understand the programme

Everyone in the university was supportive and helpful. Many of us needed extensions or extra support and was provided

The new knowledge and skills helped me to perform better in my role and also to gain confidence in developing to more senior roles

yes many, however this has been reduced since covid due to many people working from home

Yes

Because is a great company to work for

Be yourself, Work hard, and do not procrastinate uni work