IT technical salesperson Review

by Softcat

Best Apprenticeship Employer

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

On a day to day basis as a account manager I look after schools who I work with through my team which is public sector. My role is to support the schools and do what Softcat are so good at and thats to add value.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt how to manage my time and make sure I am keeping up with latest market trends and developed a load of existing skills such as work closely to our partners and vendors and gaining support from where we need it.

10/10

3. To what extent do you enjoy your programme?

I enjoy the programme a lot. I think its a great way of learning, bouncing off the team gaining more and more ideas throughout the work day. The balance between working and off the job training is essential and allows me to have a more balanced work life.

10/10

4. How well organised/structured is your programme?

It is very well organised. I think the structure of the courses and the times we go away for training is very key as it allows us to be more technical and support customers when they give us the opportunity.

9/10

5. How much support do you receive from your employer?

I receive a lot of support from my employer. From management straight through to mentoring from the firebrand team who is our training provider. I am supported all the way around through the business. Everyone is really friendly and is kind enough to support us.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Training provider does really support. Monthly reviews and catch ups are put in place to help you gain the qualification and further support can be implemented to get off the apprenticeship quicker.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel like the training provider helps my knowledge in products and being able to upsell products to my customers by offering a range. I perform by giving that extra value add going into the more tech savvy parts of the conversation with a customer.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

In offices there are football on Mondays, vendors come into the office and love to have training sessions which is highly recommended as its beneficial and events like BETT allow us to meet customers face to face.

9/10

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

Softcat being the number 1 value added company we are here to put customers first as they are the most important.

10. What tips or advice would you give to others applying to Softcat?

JUST DO IT!! You will not regret it and applying to Softcat will help you gain many skills and put them into workplace.