Branch Manager Review

A branch manager of a retail store. I am responsible for the day to day running of the retail store and 7 staff members. My duties range from staff training, sales, health & safety, people management, financial control, merchandising & marketing. This is a single site role within a company that has 530+ sites.

I have learnt or developed skills around the following topics; Safeguarding, Prevent, E&D, British values, Learning cycles & styles, Merchandising, Retail Legislation, supply chains, marketing plans, communication, recruitment, coaching, people development, mentoring, identifying talent, financial forecasting, company compliance, effective use of technology, brand reputation, leadership, return on investment, labour turnover & retention.

My programme was extremely beneficial to my learning and personal development.

The programme was very well organised with great use of technology to support the materials produced for it.

My employer set out a good support network that enabled me to complete the programme to the best of my ability at all times

The support from the training provider was good.

It has given me the confidence that what I am doing in my workplace and role is correct. It has also enabled me to further my own teams development by passing any knowledge learnt to them.

No

Yes

They are a forward thinking company with the backing of a larger group that have learning & development at the front of the agenda.

Utilise the opportunities that are there for you, for example the learning programmes.