Technican Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Virgin media installations Service and repairs Upgrades/downgrades Sales

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned a lot about tools and ladders I have learned about signals equipment and customer experience training

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the support and structure for patient learning

    10/10
  • 4. How well organised/structured is your programme?

    • Very well organised and the structure we have has really helped me get to the stage I'm at now.

    10/10
  • 5. How much support do you receive from your employer?

    • The support has been amazing for example my manager is always happy to pick up the phone to me for any sort of question

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • my support specialist has been amazing and is always there to help

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It gives me room to put my own personal touch to it.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There is social nights for the teams to unwind and team bonding events

    10/10
  • 9a. Would you recommend Virgin Media O2 to a friend?

    • Yes

  • 9b. Why?

    • Because you are looked after so you can look after your customers

  • 10. What tips or advice would you give to others applying to Virgin Media O2?

    • Do not be afraid, they will help you as much as possible

Details

Level 2 Apprenticeship

Information Technology

Crawley, West Sussex

March 2022

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