Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Supporting the Area Manager in managing 9 Stores across London. Day to day activities may include admin work, data analysis, site visits, reviews, investigations and disciplinaries, project work, presentations, team building meetings etc.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt many new skills. Resilience is the most important one, as it is a challenging environment always changing, resilience is key. I had further increased my communication skills, email etiquette, presentation skills, coaching and developing skills, data analysis skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • So far I love the programme. The tutors are very helpful, the university provides so many resources, my employer is really helpful and flexible, I have the most amazing mentors that help me get prepared for my assignments and I have already learnt a lot.

    10/10

  • 4. How well organised/structured is your programme?
  • The programme is very well organized, it gives me enough time to work on an assignment, and enough flexibility to joggle with day to day tasks

    9/10

  • 5. How much support do you receive from your employer?
  • I receive all the support needed. I have my day off work for study and I have 2 lovely mentors that have a vast experience in the retail sector.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Same, I receive a great deal of support.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • This qualification, although I am just at the beginning, i feel like it broadens my understanding and by the end of it will give me a 360 degree view over the whole retail sector, which otherwise would have been much difficult to achieve

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Unfortunately no, the branch is quite small and we do not do any sort of social events - only christmas parties if those can be counted :)

    6/10

  • 9a. Would you recommend British American Tobacco to a friend?
  • Yes


  • 9b. Why?
  • Although we are working in a small branch of BAT the work culture is amazing. This company is so people-centered and it does enjoy to see people grow and develop themselves into something better.


  • 10. What tips or advice would you give to others applying to British American Tobacco?
  • Be open to constant changes, be open to learning and developing yourself and just enjoy the ride :)


Details

Degree Apprenticeship

Customer Service

Ilford, Greater London

February 2022


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