Customer Service Apprentice Review

It involves creating documents to be sent to engineers, these documents contain information about the area they will be digging in.

Using Microsoft Excel is a new skill i have developed.

I enjoy it very much, and learning on the job as i go along has been an enjoyable experience.

It is well organised, and we have set days to complete our apprenticeship work alongside the actual job.

Lots of support- any questions and queries i have are always answered.

Lots- she has been incredibly helpful!

I feel some aspects of the qualification are a little wasted on my job, and not needed.

Yes, we have social gatherings outside of work and also lots of social opportunities in the office environment which are organised well.

Yes

The management are very down to earth and friendly, and i feel like i am part of a big family.

To keep a positive can do attitude, and you will go far.