FTTP Service Delivery Review

by BT

Best Apprenticeship Employer

Rating

8.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My job role is a mix off installing fibre to a customer house, surveying jobs where there could be issues with getting a cable to the house and also identifying faults and fixing the faults for the customer.

10/10

2. Have you learnt any new skills or developed existing skills?

I have only learnt FODW (Fibre only dropwire) as of yet however I hope in the near future I get to learn new skills as I go

8/10

3. To what extent do you enjoy your programme?

I love the job and also the guidance I get through it. I cannot fault the company so far for the resources I am being given.

10/10

4. How well organised/structured is your programme?

Very well structured, I know what days i'm on a workshop and I usually get training a week prior to when I go to. Its a nice balance off being on the tools and home/in training school learning.

10/10

5. How much support do you receive from your employer?

I haven't had to ask for help from my employer yet, however the people I work with are always available to answer my questions and come and give me and hand if I'm stuck. My manager is a very good manager who supports all the new starts.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have everything that I need for the job online and I know that if i go on certain I can find what I need

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I would say this is the only issue with the apprenticeship, I feel the buddying period is too small as for the training you're 9 times out of 10 stuck in a classroom and its not in a realistic world.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I am yet to know about these yet however Im sure there are. Im usually either playing football or at home gaming on my PC

8/10

9a. Would you recommend BT to a friend?

Yes

9b. Why?

Its a great place to work and its a career. They give you everything to succeed in the telecoms world.

10. What tips or advice would you give to others applying to BT?

Be yourself and don't give up if you get rejected the first time. It took me 3 times to get the job and if not looked back since.