Service delivery Engineer Review

by BT

Best Apprenticeship Employer

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

my role as an engineer for Openreach is to provide a line quality line for customers also maintain the line and fix any faults that effect the line from performing up to standards

9/10

2. Have you learnt any new skills or developed existing skills?

yes fault finding and how to speak to customers to understand what the problem is from there point of view

8/10

3. To what extent do you enjoy your programme?

a lot i am gaining a lot of knowledge and experience from the program

8/10

4. How well organised/structured is your programme?

well organised

8/10

5. How much support do you receive from your employer?

employer is very supportive and understands his program will make me a better engineer

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

A lot they understand the training will make me a better engineer

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

more experience through the program will only help me perform better in the field

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes they are lots

9/10

9a. Would you recommend BT to a friend?

Yes

9b. Why?

Its a great company to work for with lots of support to get you up to speed

10. What tips or advice would you give to others applying to BT?

You do not need experience if you are willing to learn they can help you become a very good engineer