Field Engineer Review

by BT

Best Apprenticeship Employer

Rating

9.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Everyday is different being an engineer within Openreach. My main role is to install fibre broadband to customers premises/buildings. I also assist with other engineers as well as fixing faults that may arise.

10/10

2. Have you learnt any new skills or developed existing skills?

Everyday is a learning day for me. I came from a background of not holding a drill before. Each day, I learn something new about my job role.

10/10

3. To what extent do you enjoy your programme?

The team meetings are great craic. I feel very comfortable with my group and our NVQ instructors.

10/10

4. How well organised/structured is your programme?

I can not fault it at this minute in time. Very well organised and communication within our group is superb.

10/10

5. How much support do you receive from your employer?

The support I have been given is second to none. There is always someone on the end of the phone to help and support me when I need it.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

At the minute, I haven't needed much help. However, I know they are always on the other side of the phone if I need help or support. I feel very comfortable with Natalie in our team meetings.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have yet to complete a module within my qualification. I have no doubt I will learn a lot throughout the duration of this qualification.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Due to covid, there is very little opportunities to do so. I am sure this will change once life becomes a little more normal again.

7/10

9a. Would you recommend BT to a friend?

Yes

9b. Why?

By far the best decision I have made joining Openreach. Not only do you have a network of colleagues who support you throughout your working day, I will also gain a qualification out of this. Couldn't speak more highly of my job and the organisation.

10. What tips or advice would you give to others applying to BT?

Take a risk. Because the risk will pay off. It may seem daunting at first but you will become a highly skilled engineer at the end it. It doesn't matter what background you come from in terms of work. You will learn new skills and excel here.