Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am expected to create profit for the company as well as provide customer service where necessary.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned new IT, customer service, sales, account management and more skills during my time at Softcat.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the programme very much there is a lot of transferable skills.

    8/10

  • 4. How well organised/structured is your programme?
  • No flaws in organization.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive adequate support and have an aligned apprentice manager and a team leader for support.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive all the support I ask for in this regard.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • In the sales side we learn new techniques and psychology which relates to the job. In the technical side I do not feel it helps a lot although it can help sometimes.

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Kind of.

    5/10

  • 9a. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • Its a good job to be an account manager. Especially as you don't need qualifications to thrive.


  • 10. What tips or advice would you give to others applying to Softcat?
  • I would become relaxed with organizing and running small projects.


Details

Level 3 Apprenticeship

Information Technology

Marlow, Buckinghamshire

April 2021


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