Trainee SD Engineer FTTP Review

by BT

Best Apprenticeship Employer

Rating

9.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Going to customer properties and delivering fibre to their property, faulting fibre and copper on times. Raising jobs if required and when necessary.

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed a range of skills such as learning to climb poles, ladders safely. Working from height working with electricity working with copper and fibre glass. Understanding rules and regulations required to carry the work out safely/as safely as possible

10/10

3. To what extent do you enjoy your programme?

A high extent, understanding how to complete the job. How fibre works and how connecting people has always intrigued me. This job is a very good job to have and the support I have is unbelievable. Everyone is extremely understanding and I can do my job at my pace with understanding from my team/ manager etc.

10/10

4. How well organised/structured is your programme?

Extremely well organised. The company have really put time to understand the trainees needs. There has been a lot of unnecessary travelling as there are training centres closer than the one I trained at but it was a different experience and I was happy to meet a range of different people in a different area. The training is fast when out doing the job but you feel as though you have a grasp of what to do as you’re let alone

10/10

5. How much support do you receive from your employer?

A lot of support from my team (if this counts as employer) the team has worked to understand that it is difficult to get up to speed and they have supported me relentlessly. It’s a very laid back and go easy job as long as you do the work you need to do

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

There is a lot of support with different specialised teams that will help me no issue at all, very helpful and forward thinking and supportive towards me and my other trainee colleagues. Understanding my needs and what I required to be more competent

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It gives me a deeper understanding of what I need to do within my role and how things work. It accredits me to officially be qualified to do my work and makes me feel more confident. The qualification gives me the physical competence to complete my role and the qualification will really help me have an understanding and ask questions I am yet to understand

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I ain’t too sure if there is any extra curricular activities as sports wouldn’t be allowed yet with COVID. But hopefully there are activities such as football teams to play football with colleagues

8/10

9a. Would you recommend BT to a friend?

Yes

9b. Why?

The company as a whole i am proud to work for. It pays you a very generous wage that is extremely competitive to complete a good days work that is always different. It is extremely good as you can process and see your progression in the area and job role and allows you to push yourself to others area of the business

10. What tips or advice would you give to others applying to BT?

Just be yourself. Be customer and safety focused and think of the safest best way whilst keeping the customer in mind too