customer service representative Review

by Copart UK

Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • serving members on site, dealing with them on the phone. Customer service role - admin

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • how to manage a team - self awareness - how to manage potential conflict at the work

    10/10
  • 3. To what extent do you enjoy your programme?

    • very enjoyable

    10/10
  • 4. How well organised/structured is your programme?

    • well structured and organised. sufficient studying

    9/10
  • 5. How much support do you receive from your employer?

    • monthly mentoring with manager and assistance when needed.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • as much as I need. Quick email and phone response

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • more of an understanding of managing a team - day to day running of a workplace

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • none at the moment due to covid-19 restrictions

    1/10
  • 9a. Would you recommend Copart UK to a friend?

    • Yes

  • 9b. Why?

    • career progression

  • 10. What tips or advice would you give to others applying to Copart UK?

    • do company research

Details

Level 3 Apprenticeship

Logistics and Operations

Westbury, Wiltshire

February 2021

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