Customer Support Team Leader Review

by Copart UK

Rating

6.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Managing People and Performance Reviewing KPI's for Dept and Colleagues One-to-Ones Dealing with Dept Complaints

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes

    7/10
  • 3. To what extent do you enjoy your programme?

    • Enjoy

    7/10
  • 4. How well organised/structured is your programme?

    • Well

    7/10
  • 5. How much support do you receive from your employer?

    • Rarely given time out

    4/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Alot

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • More Mindful and trying to practice new skills learnt

    6/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    5/10
  • 9a. Would you recommend Copart UK to a friend?

    • Yes

  • 9b. Why?

    • Enjoy working here, room to progress, some trustworthy management

  • 10. What tips or advice would you give to others applying to Copart UK?

    • Work Hard

Details

Level 3 Apprenticeship

Insurance & Risk Management

Bedford, Bedfordshire

February 2021

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