Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • firstly i call domestic customers to see if their sewage system needs to be emptied again as we have done that in the past for them. i answer inbound calls from new and lapsed customers answering questions and helping them as well as i can. i set up new accounts for customers and can send quotes and other information to customers about CSG and the services we offer to customers all around the United Kingdom

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • communication

    10/10

  • 3. To what extent do you enjoy your programme?
  • i really enjoy my apprenticeship and speaking to my tutor she is very friendly and easy to talk to

    10/10

  • 4. How well organised/structured is your programme?
  • very organized 10/10

    10/10

  • 5. How much support do you receive from your employer?
  • alot of support could be more but still they do support me

    6/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • so much support they go over the top with support above and beyond incredible support could not fault them

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • very well i feel confident with my job role because of my qualification

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • yes football is set up every Wednesday

    10/10

  • 9a. Would you recommend cleansing service group to a friend?
  • Yes


  • 9b. Why?
  • because its a family here i love working for my company


  • 10. What tips or advice would you give to others applying to cleansing service group?
  • be yourself its very fun you have to have good banter to work here


Details

Level 3 Apprenticeship

Business Operations

Portsmouth

April 2021


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