Technology Apprentice Review

by UBS

Best Apprenticeship Employer

Rating

6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

application support - mostly monitoring alerts and helping with user tickets.

7/10

2. Have you learnt any new skills or developed existing skills?

I didn't have much technical knowledge before, so everything I've learnt about tech has been new.

8/10

3. To what extent do you enjoy your programme?

There were several issues with this apprenticeship, but attempts were made to correct them. I enjoyed elements of it but there needs to be an increase in support.

6/10

4. How well organised/structured is your programme?

5/10

5. How much support do you receive from your employer?

My Manager and team were very busy, so there were difficulties finding the balance.

5/10

6. How much support do you receive from your training provider when working towards your qualifications?

they weren't great - a few of our training coaches quit.

4/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

not all matched with my role so i havent used them, but they were useful information.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

A lot of attempts were made in the beginning to get apprentices integrated and networking with senior management and some colleagues.

7/10

9a. Would you recommend UBS to a friend?

Yes

9b. Why?

its a great company. My less-than-perfect experience as an apprentice wasn't unique, but others had great experience, it's just your luck of the draw with your team and their capacity to teach. It seems like a much more pleasant experience post-apprenticeship.

10. What tips or advice would you give to others applying to UBS?

interest/passion for your function will help you get more out of the experience; you have to prepared to be self-sufficient and willing to research/self-teach to get the best out of it.