Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Managing inbox with new projects, quires and action updates. Develop good rapport with internal and external teams via email or in person that I am working with to have a successful project outcome. This required for when I am chasing outstanding tasks. Once a project has been completed my responsibilities are to provide training (if required), test the ability on different users and make changes and send progress updates to senior management.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes learnt lots of new skills regarding different types of management and data analysis software. Although some can be specific, it has still enabled me to adapt and learn quickly. Developed upon my communication styles; knowing which type of communication style and technique is suitable or appropriate for certain stakeholders or desired outcomes.

    10/10

  • 3. To what extent do you enjoy your programme?
  • The rotational apprenticeship programme which I am on, exposes me to many departments, cultures and ways of working which enables me to gain an understanding of my likes and dislikes and provides many development opportunities. Therefore I am thoroughly enjoying this programme. If there was one thing it could improve on that would be to ensure all apprentices get a fair rotational experience rather than rotating into a new team but not into a new department.

    8/10

  • 4. How well organised/structured is your programme?
  • Within the first and second year we all had 1:1's with the programme leader expressing our interest in certain departments and job roles that we see ourselves in. This was used to help place us in those corresponding available roles. However, Covid has not enabled us this luxury of wide variety of job roles and now we are rotating in the same if not very similar roles for our third and fourth years. If this maintains the case, I hope that some additional skills training or insight days are provided to us.

    6/10

  • 5. How much support do you receive from your employer?
  • I am very lucky with my line manager, he understands the value and purpose of my apprenticeship and never quibbles regarding my off the job hours. Additionally when I am writing for a particular module I require TUI insight he points me in the right direction or puts me in contact with someone in that area of business. For example: Ecommerce Module I got in contact with the Website designer.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lecturers vary from module to module, however as a consensus they have all provided a high level of teaching (teaching us like adults not children) engaging us with our own experiences which leads to discussions, they are always happy to be contacted after the teaching days via email (usually within the same day) and some even put in catch up sessions before submission date for final questions and support. Those catch up sessions with the lecturer before submission are really valuable.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Have you put the theory you have learnt into practice? Yes, for example from our HR module I was able to work out my own leadership approaches. This makes me aware of how I conduct myself in meetings and that I needed to ask my constructive questions. Do you feel you know more about your job/role/industry from completing your qualification? Yes, if I didn't have specific module assignments such as Business strategy I would not have got in contact with business experts or have open discussions with my team regarding TUI's involvement and share opinions.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are plenty of extra-curricular activities that TUI did before Covid, for example: running teams, sewing club, book clubs and more. During Covid, there was a emphasis on keeping colleagues engaged so they provided professional networking events called 'A cup of TUI' with senior and board members of TUI discussing absolutely anything from TUI to their personal career journey - I have attended a couple and they are great opportunities to speak with directors.

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • TUI has a great working culture, where nothing is too much hassle and everyone is friendly to one another. The numerous engagement days that they used to provide (pre covid) were great from developing your LinkedIn presence to learning to write code. They provide so many opportunities for individuals to develop and learn all you have to do is sign up.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • The apprenticeship application for myself consisted of the following and you had to pass the first stage to get to the next: maths and english tests > video interview > presentation and interview. Although now I believe the final stage is an assessment day. The assessment is not only an opportunity to apply for a role at TUI but also see if TUI is right for you as an developing individual. Consider whether what they provide is enough for your personal development as well as professional.


Details

Degree Apprenticeship

Information Technology

Luton, UK

April 2021


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