Client Co-ordinator at The Big Word

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Review Date:
March 2020

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


So my role involves: checking my emails on a morning basis and usually after completing work, completing nay work passed to me by a colleague, emailing back a lot linguists, completing anything with the mailboxes. This is usually what a typical day consists of but changes.

2. Have you learnt any new skills or developed existing skills?


I would say I've learnt new skills but definitely developed existing skills. My technical language has been improved, this is by sending daily emails and figuring out how a person wants to be approached by writing, speaking skills, since I have to talk about what I'm doing throughout the day I need to be open if I have a lot of workload, attention to detail, having to complete work for big companies around the world comes with pressure of handing back excellent work and by having set deadlines this makes sure work is done and to a good standard.

3. To what extent do you enjoy your programme?


I would say I extremely enjoy my current programme. In terms of the work its not too challenging but offers the chance to Improve if you haven't done anything like it before. I've got a great team who are always hands on if anything goes wrong or I need something checking.

4. How well organised/structured is your programme?


I would say my programme is well organised. I know what I'm doing in terms of work and when I'm doing my apprenticeship work.

5. How much support do you receive from your employer?


Anything I've asked about I have gotten an answer. I very much rate the support of the employer and can't say anything wrong.

6. How much support do you receive from your training provider when working towards your qualifications?


From the 2 meetings I've had so far again nothing can be said wrong. I feel I'm completing my work to a good standard but would like to start bringing on more work so I can complete the apprenticeship within the timeframe I want,

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


I can't say my qualification has helped my somewhat with my role as I got the training when I started. The qualification material I complete comes from any challenges I face or when strengths come forth.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


Yes there are many to get involved it at work. I have taken up 5-a-side football which takes place every Thursday. Everyone who takes part in this are friendly and want each other to put fun before anything else which makes It enjoyable but also brings the challenge of trying to beat one another.

9a. Would you recommend The Big Word to a friend?


9b. Why?

I would recommend Thebigword to a friend based on everything I have learnt and how friendly everyone is within the business. Its a fun place to work and often involves using your brain with specific tasks which then helps you with future work.

10. What tips or advice would you give to others applying to The Big Word?

My main tips for applying would be: have a great personality since everyone's up for a conversation and wanting to know more about one another, be knowledgeable because everyone knows specific areas and can mix what they know.

More from The Big Word

More Reviews Company Profile
Recruiting? See how we can help you