Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Serving customers, taking orders to customers, making hot drinks, preparing deserts and resetting tables ready for the next customers.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes my new skills i have learnt are the way to set a table up if was to do silver service and the way to pass over the drinks to the customers during silver service

    6/10

  • 3. To what extent do you enjoy your programme?
  • I get to meet different trainers along the way.

    9/10

  • 4. How well organised/structured is your programme?
  • My programme is well organised as its set out in a way that i can work with.

    7/10

  • 5. How much support do you receive from your employer?
  • Help with any questions i may have regarding my course wether it be the brand standards of workplace or finding out what the target takings is meant to be met on that day.

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I get lots of support from my training provider they answer all questions i need to ask if struggling.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • They provided me with more confidence in my role

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There isnt any extra cutricular activites to get involved in.

    7/10

  • 9a. Would you recommend Greene King to a friend?
  • No


  • 9b. Why?
  • The conpany is ok to work for but wouldnt rush to go for them again if left them


  • 10. What tips or advice would you give to others applying to Greene King?
  • Not to let them make you feel inadequate


Details

Level 2 Apprenticeship

Customer Service

Chester

February 2020


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