Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • On a day to day basis, I visit customers to either fix their service or provide a brand new service. I am constantly meeting new customers.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have built lots more confidence with facing customer challenges and with the whole network itself.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoyed how the program is set out and that you get 10 days for your NVQ to be completed. I liked that it is in a classroom based area.

    8/10

  • 4. How well organised/structured is your programme?
  • It is very structured as we have set units to complete and our assessor is there to help.

    8/10

  • 5. How much support do you receive from your employer?
  • When in need, I will reach out for advise and help if necessary.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • When we are in need of help we will ask him to help us out.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel this strongly as it is a skill I can use in later life.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I have recently been sent an email which will allow me to have 2 days with the army and learn new skills all linked with Openreach.

    8/10

  • 9a. Would you recommend BT to a friend?
  • Yes


  • 9b. Why?
  • I would recommend Openreach to anyone who is willing to learn something new.


  • 10. What tips or advice would you give to others applying to BT?
  • Be yourself, do basic research into how the network runs. Show dedication.


Details

School Leaver Programme

Engineering

London

February 2020


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