Trainee Engineer Review

by BT

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Installing new and fixing faults on existing telephone lines.

10/10

2. Have you learnt any new skills or developed existing skills?

The job was completely new to me when I started. I have learnt telecommunications engineering specific skills. Furthermore, I have been able to develop my people skills by interacting with customers on a daily basis.

10/10

3. To what extent do you enjoy your programme?

I thoroughly enjoy my programme as it allows me time to fully understand all aspects of my new role; especially with the guidance of the NVQ assessor.

10/10

4. How well organised/structured is your programme?

Extremely well organised. We have set study days so that we can benefit from guided learning. Also, the modules are well laid out and easy to follow.

10/10

5. How much support do you receive from your employer?

I receive a lot of support from my employer. Specifically, they encourage focus on NVQ work during any down time, as well as allowing us to work solely on our NVQ during any absences from the normal work stack.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Plenty. As previously mentioned, we have guided study days (a minimum of 10 across the duration of the NVQ). Furthermore, our NVQ assessor is only every an e-mail or a phone call away and encourages us to approach him with any queries or concerns.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel that it helps me to perform at my best. It allows me to have a full understanding of best practice and what is expected of me. It ensures that I am fully skilled, capable and confident of myself and my abilities to carry out my job to a high standard on a daily basis.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes. My manager has arranged social events so that we can get to know our team and have a better relationship with the people that we work with on a daily basis

10/10

9a. Would you recommend BT to a friend?

Yes

9b. Why?

Since working for Openreach I have been supported fully in both training and when out in the field. There is plenty of support and encouragement with the focus on getting things right before achieving any goals related to productivity.

10. What tips or advice would you give to others applying to BT?

Be open and honest and willing to learn. Openreach will be fully supportive of you from the outset.