Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is to work with our internal teams, distributers and Vendors to support my customers with all things related to IT. I also have the responsibility of setting up training for my Team and looking after our new starters when it comes to cold calling sessions, I genuinely love my role!

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt so many new skills through doing my Apprenticeship here at Softcat, these include; Learning how to multitask and prioritize workloads Becoming confident when presenting Learning how to support others and become a leader Learning about the IT industry Becoming confident with how to use Microsoft programmes such as Excel and Powerpoint

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoyed the Apprenticeship programme, I am constantly learning new things and getting exposure to people from all different backgrounds and roles with in the Business. I also really enjoyed the programme as I was learning skills that are transferrable, not just for my present role but for the future too!

    10/10

  • 4. How well organised/structured is your programme?
  • Very well organised, we have set trainers and set days for learning and coursework and are fully supported whenever we feel we need to extra help. I am always aware of what to expect when walking into a session and to me this is really important as it helps to keep me on track.

    10/10

  • 5. How much support do you receive from your employer?
  • I have received such amazing support from Softcat during my Apprenticeship, I feel as if I am able to go to anyone in the Business for support and guidance. I also feel as if more senior people at Softcat genuinely do care about our Apprenticeship scheme and it's sucess.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I received a lot of support from my training provider, they really went above and beyond to support me in getting the best grade I could and even put in work after hours to help support. Towards the end of the Apprenticeship, I started to get really nervous for the end point assessment but my trainer was always on hand to reassure me and give me guidance along the way.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel the qualification was very relevant to my role, everything I was discussing in my coursework and portfolio was always relevant and well linked to my day to day role which meant I wasn't just learning in the classroom but also in my job role which really allowed me to perform to my best on the Sales floor.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, there are so many different extra-curricluar activities to get involved in. Softcat have just launched 'Softcat hobbies' which is essentially where people can volunteer to start up an activity such as golf, football, netball, knitting and so on. We also have many different networking groups such as 'Women in Business' and 'BAME' to name a few.

    10/10

  • 9a. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • I would definitely recommend Softcat to a friend, not only do Softcat have great Perks which you would struggle to find anywhere else, but they genuinely do care about their employees success and wellbeing, both inside and outside of the workplace, including our progression with in the company, whether that means changing roles with in the Organisation.


  • 10. What tips or advice would you give to others applying to Softcat?
  • Definitely go for it, you won't regret it! My advice would be to be true to yourself and let your true personality shine through, as the saying goes, people buy from people where as a product can sell itself. If like me, you were unsure of what role you wanted to go for, I would suggest applying for the one that interests you most, Softcat will always try to find you a role suitable for you if needed.


Details

Level 3 Apprenticeship

Information Technology

Marlow, Buckinghamshire

May 2021


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