Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I manage customer accounts and sell IT into new companies or existing customers. I also engage specialists and work with internal teams to bring beneficial solutions with bespoke fitting to my customers IT remit and infrastructure. I manage customer relationships and build trust with clients to allow me to sell the correct solution to them.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to successfully time manage. I know which activities I need to be auctioning at certain times as well as setting day-to-day criteria adding structure to my working day. This makes me far more efficient and allows me to properly organise my time with customers, colleagues and vendors.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy my apprenticeship programme as the managers and directors are so helpful with us at their forefront of working. They have our best interests at mind and help us with any request we may have, every step of the way. Also Softcat support us with bespoke apprentice leagues and sales figures.

    10/10

  • 4. How well organised/structured is your programme?
  • Our programme is very well structured and provides us with the best support possible to allow us to progress suitably. We have a set 2 hours per week allocated specifically for our apprenticeship work, which gives us the perfect work and apprenticeship balance which can be hard t find elsewhere.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive a lot of support from Softcat throughout the course of my Apprenticeship programme. They always have time to answer my questions or hear my thoughts and are constantly taking feedback on what we would change or like to implement for the new apprentices after my intake finally finishes.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive a lot of support as our apprenticeship provider Remit come into our workplace once every month for 2 days. Softcat allow this time to specifically be aligned to our apprenticeship provider which is spent away from the desk. This allows us to solely focus on our apprenticeship scheme.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel that my qualification helps me perform far better in my role as I can use this to provide my worth to my customers with proven, qualified grades, which will add to the value that I already give it my customers. It also makes me know more about my work as this qualification directly links to my job.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are loads of extra curricular activities which allow the true Softcat culture to be proven. I personally take part in the social gatherings that take place every quarter, often go out with my team after work and the activity which I utilise the most is football every Monday with some of my friends and colleagues.

    10/10

  • 9a. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • It has a brilliant culture that drives the correct behaviours in people at work. Everyone is so helpful and supportive and extremely welcoming. Partnered with a friendly atmosphere, Softcat is truly a fantastic place to work and in my opinion there is no other employer I would rather have for my apprenticeship scheme.


  • 10. What tips or advice would you give to others applying to Softcat?
  • Always ensure that you are involved with special functions and realty embracing the culture that Softcat strives on. Its best to get involved with every single event possible and cannot stress enough how good the company is if you get involved and step outside of your comfort zone every now and then.


Details

Level 3 Apprenticeship

Information Technology

Manchester

February 2020


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