Engineer Review

My role at BT is working within a team of around 20 members to deliver global voice service. This means that we ensure that all calls are transmitted as required by our customers involving the building and configuration and then maintenance of those platforms. I am involved with configuring the calls

Within last twelve months, I learnt a lot with openreach. Installation, working on faults, fibre provision, broadband faults and the UG skills, all these skills are gained during this duration. Best bit is the training and then buddying. What you learn in the classroom, you implement in the supervision of the buddy / experienced engineer, this makes the learning more fruitful.

I enjoy this apprenticeship very much as I have learnt many skills and have been moved around country to learn them. Pole climbing took longest was but scary at first but again the excitement was their and felt over whelming and I love waking up knowing my van is my office.

As an apprentice you're very taken care of, you always have an opportunity to ask a question no matter what it is, since communication is so great it leads to great organisation by knowing exactly what you're expected of on different days. University is very well structured with ability to access help from within the organisation as you're given contacts of those whom have previously done the same course.

Communication between not only managers but team members is very great. Always able to ask a question no matter what it is. Managers are very approachable and will always make time if there is a concern that you have. Throughout the course you attend university where lots of support is offered to you in the form of tutors and "buddies" that are old apprentices that have done the course before you and can assist you when required.

Excellent. I have achieved everything I wanted to with flying colours and cannot fault the organisation which has led to me completing my units effectively and with good results. I would recommend this course to anyone wanting to further or start their journey in engineering and IT and telecoms. I couldn't ask for it to be any better.

My qualification helps me a lot as you need to understand the network just as much as you need to understand how to build one. It helps us communicate better with our customers as if they have questions we can answer them with a bit of explanation behind them if needed.

The company offers a lot of ways to get involved in charity and promotes them heavily. Our wider team makes sure to regularly get people together from the smaller teams from different parts of the country for collaboration and an after work get together. There are opportunities for networking events with senior leaders and those in other parts of the company, there is a regular networking event to bring together apprentices from all over the country where they also organize leadership and soft skill training.

Yes

It has been a great experience with endless amounts of development and progression opportunities. They invest a lot in your learning and development and it shows with the quality of skills and complex tasks we learn as a part of the programme provided. It offers excellent pay progression with a great package of benefits. If you want something different every day and don't mind being our in the elements then this is the apprenticeship for you!

The application process for my career as an engineer was simple and straight forward and I was kept informed during the whole process. Be honest and confident during the application process and make sure you research your role and the company before attending the assessment day. Overall enjoy the assessment day and be confident in your abilities.