Assistant Manager Review

My daily roles include setting up the pub and opening to the public. Making sure that every stage of the guest journey is the best it can be from walking in through the front to receiving your meal to the farewell. This is achieved through checking everything is clean and ready to go and ensuring all team are briefed on what is expected for the day ahead.

Skills I have developed are my leadership qualities through on the job training, online training and through various workshops. I have also learnt how to be assertive in the right way. My personal skills that I have developed are my confidence through talking to guest and leading a team. I have also developed my ability to read situations and take a calm logical approach that isn’t detrimental to the business or guest experience

I enjoy my apprenticeship because it gives me the chance to still learn whilst I am moving up the roles throughout greeneking. When I first started for Greeneking I had just finished 6th form and was not sure that I wanted to do career wise. Then I found out I could start an apprenticeship while I was unsure on what I wanted to do in which that time I had realised I really enjoyed my work and the experiences that come with it. I therefore carried on with the company and have already completed 2 apprenticeships and plan on completing another 2-3 which will give me the experience and knowledge I need to progress within the company and gives me the knowledge to pass on to my team.

The programme I am on is very structured and easy to see what you are about to learn and when. It is comprising of remote phone calls to on site training, to off site workshops and online learning platform. You have so much support around you from your boss to other bosses in the area to your trainer and greeneking apprenticeship liaisons.

There is plenty of support from my employer through my peers to people in head office and the learning and development department . Greeneking is very proactive in getting people on the right training and developing them to be the best they can. There is always extra training you get get on subjects you don’t quite understand and they even have a big social group on Facebook that you can ask any questions that you need help with.

There is lots of support from the training provider as they meet with you every 6 weeks alongside the tracking programme they have that monitors your progress and gives an overview on where you need to show more evidence or need more training. When signing up I was in regular contact with their head office and gained multiple points of contact for assistance.

The training has helped my move from a team player to an assistant manager with in 3 years and given me the skills and knowledge needed to move through the roles. The information and the content is tailored around to the role you are in so that everything you learn is relevant to where you currently are.

Greeneking run various events throughout the year to get involved in which include events for Macmillan may their main charity. There are events and get together that different BDMs or pub managers organise for the teams as this varies from places and locations. There is also a Facebook group where people get together to have discussions etc

Yes

There is an array of great opportunities for you to explore and there is lots of support around you to progress however if that isn’t what you want they still give you great life skills and cater for vast different type of employee base they have whether it’s part time or full time.

Take up all the training you can and get to know as many people as possible. The more you know and who you know will make your job easier and will help contribute to having an easier work-life balance. When going for the Job just be you as the more genuine and bubbly you are the easier it is for the employer to see your potential.