Team leader Review

by Greene King

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Opening team leader, to ensure the business is ready for opening, safe and legally, to ensure safe counts are correct, to make sure kitchen is safe and legal to open the business, Ensure correct pos is available and correct menus, to make sure enough team members are on shift, throughout the whole day

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • How to speak to team members, how to deal with certain situations-within the whole business, how to deal with complaints, and different situations and confrontations within the business both team and costumers, how to deal and speak with other management when it is needed, and requested for help, in all situations

    10/10
  • 3. To what extent do you enjoy your programme?

    • I would be interested in doing Another programme, if it was to help me to progress within the business, I know I’m unable to do so, so very reluctant to do so,

    10/10
  • 4. How well organised/structured is your programme?

    • Very well structured

    10/10
  • 5. How much support do you receive from your employer?

    • None

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Always there to help

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • None

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • None, no team meetings are ever provided even though asked for by all the team, no team benefits such as trip advisor or mystery guest, just expected to do so much and not recognised for any of it, maybe just the current manager, but where I work it would not be worth progressing

    10/10
  • 9a. Would you recommend Greene King to a friend?

    • No

  • 9b. Why?

    • You are just a number and not recognised as a team member. Maybe just my restaurant but been there for over 2 years and no credit for all the courses etc that I have been on

  • 10. What tips or advice would you give to others applying to Greene King?

    • Be strong. To be expected to do more than expected of you,

Details

Level 3 Apprenticeship

Odiham

April 2019

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