Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is serving customers food and drink, aswell as taking them payment and making the customers feel welcome, stocking up fridges and shelves, ice, crispy and nuts and making sure when the shift is over it’s ready for the next person to take over for there shift on the bar.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have, I’ve learnt new management skills how to put together a team meeting, making sure everyone turns up, different styles of table service. How many different gin’s there are. Also managing to recommend different products or different sizes to the customers e.g if there gonna have more than one glass of wine buy a bottle

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy being able to do a business project meaning creating a night at the pub that can will be getting done and working alongside mangers and having support from them also. Aswell as having support from the trainer as she makes sure you have an understanding of what your doing.

    10/10

  • 4. How well organised/structured is your programme?
  • It’s very well organised you know what time your meeting is if it’s on the phone and what time and when the next meeting is face to face. Your also told what your doing on the next meeting and what to have prepared for the meeting to discuss

    10/10

  • 5. How much support do you receive from your employer?
  • Support from my employer is brilliant, any thing I need to do with the apprenticeship she helps, any days off I need for it, it’s accepted, there isn’t a bad word can say about the support of my employer, other than can’t wait for the next level

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Plenty of support, get an email on notes on what needs to be done and if you not sure you can always ask for help in the right direction, especially if there’s words that not understood or one bit of of a paragraph that would need to be changed

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel it’s made me more confident aswell as being able to understand management a bit more better, aswell as using your own mind instead of going to management unless really needed. Aswell as learning it makes you doing your job role better by looking it from a different view

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • They have live music where i work and are currently in the process for summertime party as-well as a grease party you obviously think of costs but everyone gets involved it’s a brilliant social activity and gets everyone in the mood for summer. It’s gets advertised on social media aswell as posters

    10/10

  • 9a. Would you recommend Greene King to a friend?
  • Yes


  • 9b. Why?
  • It’s a great company to work with, aswell as making new friends and working within a great team. They know how to treat the staff aswell as having an amazing customer service and welcoming to customers also. Being able to have a laugh with the customers whilst working and being in a friendly working environment


  • 10. What tips or advice would you give to others applying to Greene King?
  • Be confident and willing, make sure they know you can work alone as-well as within a team. To show you have good work ethic and can get along with everyone customers and staff. That you can be in control and don’t always need managements help. Always have a smile so customers know your happy even if your not


Details

Level 2 Apprenticeship

Hospitality Management

Swanley, Kent

April 2019


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