Frontline Engineer Review

by BT

Best Apprenticeship Employer

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Working with software to run test and fulfil task. Going to Cabinets to connect customers to fibre broadband. Working with customers to fit the phone line and broadband. Fixing faults that occur on business and customer lines.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes. I've learnt new engineering skills towards my job

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it a lot as it's been very practical, as well as being qualified in a lot of areas.

    9/10
  • 4. How well organised/structured is your programme?

    • It's fairly organised and structured. There are areas were feedback from employees are necessary

    7/10
  • 5. How much support do you receive from your employer?

    • A lot of support is provided as a trainee. In regards to the apprenticeship I would like further support in having a person assigned to deal with individuals from day one.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Enough support to help with becoming familiar with the course. Further support is always helpful to ensure you get fully qualified

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I would say 'OK' to a certain degree. What helps more is the on the job training via other colleagues

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Non that I know of so far, But there's Union meetings, and private chartered meetings for members

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Non that I know of so far, But there's Union meetings, and private chartered meetings for members

    7/10
  • 9a. Would you recommend BT to a friend?

    • Yes

  • 9b. Why?

    • It's a promising company to have a career with.

  • 10. What tips or advice would you give to others applying to BT?

    • Be very open-minded and customer oriented as there is so much you can do within the company.

Details

Level 2 Apprenticeship

Information Technology

Bishop's Stortford

April 2019

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